COVID-19

The Villas at Giants Ridge has implemented health and safety protocols and procedures in accordance with state and local guidelines in order to keep our guests, staff and owners safe during these unprecedented times. Please reach out to our front desk for a copy of our most up-to-date COVID-19 Preparedness Plan. All incoming guests can find the plan attached to their confirmation emails. Please check back for any updates prior to your stay.

HOURS OF OPERATION:

Sunday – Thursday: 10am – 6pm

Friday – Saturday: 10am – 8pm

Check in begins at 4 pm.

Check out is at 10 am. (Late payment of $50.00 per hour if late checkout after 10:00am)

Pool Hours:
Fri-Sat: 10am-8pm
Sun-Thurs: 10am-6pm

If you will be arriving to check in outside of normal business hours, please call 218-865-4155 to receive check-in instructions and unit information.

STANDARD RESERVATION:

  • Minimum: 2 nights on weekends
  • Holidays: Some Holidays require a 3 night stay at weekend rates
  • At the time a reservation is made, the deposit which is equal to one night lodging + tax is charged on credit card.
  • The balance is then due at check in.
  • The credit card on file will also be used for any damages and/or noise complaints.
  • Taxes and fees and rates are subject to change without notice and may not be refunded.

CANCELLATION POLICY:

  • Please cancel more than 30 days from arrival to receive a refund of your deposit minus a $60 cancellation fee.
  • We cannot accept cancellations due to weather.
  • When a stay is commenced and guests wish to shorten their visit, they will be responsible for the total cost of the stay they reserved.

*Due to the ongoing situation with COVID-19, we are working with guest cancellation requests on a case by case basis. Please call the front desk for more information.

PET POLICY:

We have certain Villas that are designated as dog friendly, accommodations must be made in advance. There is a one-time fee of $50 per dog, up to 2 dogs. You will be asked to sign a pet parent agreement at check-in.

*THE VILLAS AT GIANTS RIDGE IS A SMOKE-FREE RESORT.